Firerain — The work between your systems, done.

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It starts with an interview. Do it your way.

Before we build anything, we find out where your hours actually go. Do the interview now with our AI interviewer, or talk it through with Reinier on a call.

AI interviewer · available now

Do it now, on your own time

A conversation, typed or spoken, that follows up on what you say. It has already read up on your company, so it skips the basics and goes straight to how the work gets done.

About 15 minutesTyped or spokenReport straight afterPDF and email copy

Where your hours go, in your own figures
A short list of fixes, each rated for effort and value
The checks to have in place before anything runs on its own
Invite your team: once they're done, one combined plan for the business

Start the AI interview → See an example report

No cost. Your report goes to you and the Firerain team, and we don't pass it on.

Or with Reinier · phone or video

Rather talk it through?

A 20-minute call with the person who will build it. Good if you'd rather explain it out loud, or want to ask your own questions first.

Book a 20-minute call → No cost, no slide deck

Your systems don't talk to each other. So your people do it for them.

Quotes, orders, paperwork, the chasing: the work that runs the business moves between systems by hand. Plenty of businesses have tried AI. Very few have put it where those hours actually go.

0^hrs

a week that owners of Australian businesses with 5–19 staff spend on work someone else could do.

Airtasker small business research, August 2026

0^%

of Australian small and medium businesses are fully set up to benefit from AI. More than 40% are at the most basic level.

Deloitte Access Economics for Amazon, 1,000 businesses, Nov 2025

0^%

more profit for a business that moves from basic to intermediate AI use, for example by building it into its workflows.

Deloitte Access Economics estimate, Nov 2025

The opportunity isn't another chatbot. It's the hours your team spends moving information from one place to another.

01 — What we automate

Narrow, high-volume, done every day.

The automations that last are the boring ones: repetitive work with a clear right answer, done hundreds of times a week. We build those first, inside the system your team already lives in.

01 · Quote intake

Emailed requests, priced and in the system

Rate and quote requests read, matched to your pricing and drafted for approval, with the gaps flagged for a person.

Inbox→Quote ready

02 · Order entry

Orders keyed in without anyone keying

Orders from email, PDF or voicemail turned into clean lines in your order system, exceptions flagged.

PO / email→ERP order

03 · Documents

Paperwork read, checked and filed

Freight invoices, haul and delivery dockets, permits and certificates extracted, matched to the job and queried when the numbers don't agree.

PDF pile→Matched record

04 · Chasing

Carriers, suppliers and subcontractors followed up

Status updates requested, replies read, dates updated — and only the problems escalated.

Open jobs→Updated ETA

05 · Sync

Two systems that finally agree

The spreadsheet holding your operation together, replaced by a connection that doesn't need a person.

Re-keying→In sync

06 · Reporting

The Monday report, already written

Weekly numbers pulled from every system and written up before anyone asks.

Five exports→One report

In almost every case a person still checks the output. We design for that from the first day, not as a fallback when the software is wrong. Sometimes the right answer is AI. Sometimes it's a good integration, or a feature you already pay for.

02 — A normal day

What a Tuesday looks like.

Every job visible. Done, waiting for a person to check, or queued — never lost in someone's inbox.

Live09:00 ACST

TimeWorkflowFrom → ToStatus

Illustrative board. Example jobs only.

03 — See one run

From the inbox to the system.

Pick an industry. Something arrives the way it always does — an email, a PDF, a photo of a docket. It gets read and prepared, a person checks it, and it lands in the system the team already uses.

Freight forwarder · rate request

01 · ArrivesEmail

02 · Preparedby the agent

03 · Checked & filedby your team

SSam reviews · 1 click

✓

Illustrative examples. Names and numbers are made up.

04 — Built around, not instead of

Around your platform. Not instead of it.

You've already chosen your ERP, transport, accounting, job or project system. Replacing it is how projects die. The gap is around it: the intake, the paperwork, the hand-offs between systems. We build those add-ons directly into it.

Rip and replaceMonths of migration, retraining and risk before anything improves. Often abandoned halfway.

Tool on the sideAnother login. Staff copy and paste between the AI and the real system, and get slower, not faster.

Built inThe work lands in the screen your team already opens. Nothing new to learn, nothing to copy across. If it isn't in the screen they work in, it isn't finished.

05 — How it goes

Small first.
Live fast.
Then kept working.

No roadmap workshop, no six-month build. One workflow, in production, on your data, then the next.

What we won't sell you

A voice bot your customers hang up on.
A whole-business rebuild of the system you just paid for.
A tool that sits beside your platform and needs copy-and-paste.
A go-live with no one on the hook afterwards.

01

We interview you and your team

Each person you pick does a 15-minute interview with our AI interviewer, or a call with us if they prefer: managers, the people doing the work, whoever knows where the hours go. Everyone gets their own report straight after. Once your team is done, you get one combined plan, read by the person who will build it.

Free15 min eachReport straight afterNo slides

02

We pick one workflow together

The one with the most volume, the clearest right answer and an owner who wants it fixed. Not the most impressive one. If the honest answer is that a subscription tool already does it, the readout says so.

One decisionFixed scope

03

It goes live in week one

Built into your existing platform, running on your real data from the first week. Real documents, real orders, real exceptions. A person reviews every output until the numbers say they don't need to.

Week oneFixed priceLive in your system

04

We run it, then extend it

We monitor every automation so nothing breaks quietly, handle the exceptions, and add the next workflow when the first one has earned it. A monthly fee sized to what runs, not a retainer you forget you pay.

MonthlyMonitoringExceptions handledNext workflow

06 — Where we've done the work

Different industries. The same paperwork problem.

Twenty years in supply chain and logistics, then consulting across energy and renewables in Africa, mining, marketing and promotions, and transport — and now a project platform of our own. The products change. The pattern doesn't: jobs, sites, equipment and documents moving between systems that don't talk.

20 years

Supply chain & logistics

Forwarders, 3PLs, warehouses and distributors. Where the quote and order workflows are proven, and where most of the retyping still happens.

Rate requests
Order entry
Carrier chasing
Invoice matching

Africa

Energy & renewables

Project developers and operators running pipelines across sites and countries, on permits, grid paperwork and investor reporting.

Project pipeline
Permits
Site reporting

Mining

Shift records, haul dockets, maintenance work orders and contractor paperwork, reconciled across site and office.

Shift dockets
Work orders
Contractor compliance

Marketing & promotions

Product activations, store refits and advertising campaigns: briefs, artwork, supplier quotes and a rollout across dozens of sites.

Campaign briefs
Artwork approvals
Store rollouts

Transport

Bookings, proof of delivery, driver documents and the reconciliation that follows every run.

Bookings
PODs
Driver docs

Our own platform

100⁺MW developed

50⁺operating sites

11countries with projects

One platform for a business spread across Africa

Project management, client relationships and the day-to-day communication between teams in different countries, in one place. It runs a renewable energy producer that has developed more than 100 MW, with more than 50 operating sites and projects across 11 African countries. Designed, built and run by us.

Project management
CRM
International communications
Documents

What every one of them has in common

JobsEach order, shipment, shift or campaign is a small project.

SitesWork happens away from the office that has to record it.

EquipmentTrucks, plant, store fixtures — scheduled, maintained, accounted for.

PaperworkDockets, permits, POs and invoices, retyped between systems.

07 — For advisers

You hold the client. We hold the build.

Operations businesses rarely go looking for an AI builder. They ask the people they already trust: their accountant, their IT provider, their consultant. If that's you, we'd rather work through you than around you.

Your clientThe businessHas the problem and the trust in you

YouThe adviserKeep the relationship and the say

FirerainThe builderDiagnoses, builds and runs it

01

Refer

You make the introduction. We run the interview and the build, and copy you on every readout. A referral share is agreed before the first conversation.

YouIntroduce, stay informed

WeDiagnose, build, run

02

White-label

Run our AI discovery interview under your own name. Your client gets a company-wide picture of where the hours go within 48 hours, and you walk in with a diagnostic you couldn't produce yourself.

YouOwn the diagnostic

WeRun it behind the scenes

03

Co-deliver

You lead the engagement; we are the engineering partner inside it. You own the client and the invoice, and we quote you per stage. This is how our largest engagement runs today.

YouLead, invoice, advise

WeEngineer, per stage

Who we work with

Accountants & bookkeepersIT & managed service providersManagement consultantsFractional COOs & CFOsBrand & strategy agenciesIndustry associationsPlatform vendors & resellers

Talk about a partnership →

The client stays yoursWe don't sell to your clients around you, during the engagement or after it.
A diagnostic you can put your name onA written, company-wide report in 48 hours, from twenty minutes with each person the client picks.
A builder with a live referenceAn operations platform behind more than 50 operating renewable energy sites, with projects across 11 countries.
A split you chooseReferral share, white-label margin or per-stage pricing — agreed up front, in writing.

08 — Principles

Four rules we don't bend.

Each one comes from the most common reason small-business automation gets switched off.

Rule 01

A person checks before it counts.

Nothing goes to a customer or into the books unreviewed until it has earned that trust.

Rule 02

Nothing goes unowned after go-live.

Every automation has a named owner and is monitored, so it can't fail quietly.

Rule 03

It lives where you already work.

No new tool on the side. The result lands in the system your team already opens.

Rule 04

Your customers talk to people.

We automate the work behind the conversation, not the conversation itself.

09 — Who's behind it

Twenty years in supply chain. Then energy, mining, marketing and transport — and a platform of our own.

Firerain is run by Reinier van Vuure from Adelaide, South Australia. Twenty years in supply chain management and logistics, then consulting work across renewable energy in Africa, mining, marketing and promotions, and transport. Most recently, the project, client and communications platform behind a renewable energy producer with more than 50 operating sites and projects across 11 African countries, designed, built and still run by us.

0^yrssupply chain and logistics

0⁺operating sites on a platform we built

0industries worked in

Every operation has a gap between how the systems say the work gets done and how it actually gets done. People fill that gap. That's where we start.

How we see it

10 — Fair questions

Let's clear a few things up.

Do we need to replace our existing software?+

No. The starting point is the platform you already use. We look at its existing features first, then the connections and extensions that could help. Replacing a core system is a separate decision, and usually the wrong one.

Is AI always the answer?+

No. Sometimes the right answer is a simpler process, a better integration or a feature you already pay for. AI earns its place on variable inputs such as emails, PDFs and voicemails, with a person checking the result.

What happens when something goes wrong?+

Every workflow has a way to flag uncertainty, send exceptions to a person and recover from failures. Monitoring and a named owner are in the scope from the start, not added after the first quiet failure.

What does a first project look like?+

One workflow, a clear boundary and an agreed way to measure it. The discovery interview works out the systems involved, who checks the output and what it takes to keep it running before we agree a build.

We advise operations businesses. How would a partnership work?+

One of three ways: you refer, you white-label the discovery interview, or you lead and we engineer inside your engagement. In every case the client relationship stays with you and the commercial split is agreed in writing before we meet anyone.

Who actually does the work?+

Firerain is a small Adelaide practice with an operations background, not a software house. The person who interviews you is the person who builds it and the person who answers when it misbehaves.

Tell us where
the week goes.

Fifteen minutes with each person you pick, a report for each of them straight after, and one combined plan with the workflow worth fixing first. No obligation and no slide deck.

No cost either way. If the honest answer is that a subscription tool already does what you need, the readout will say so.

Start the AI interview → Book a call Or email Reinier

Not ready to talk? Write the brief.

Three questions, and you get a one-page starting point you can keep, forward or bring to the interview.

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